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Refund Policy

Refund Policy for Play Store Testers

Effective Date: January 18, 2024

Thank you for selecting Play Store Testers for your app testing requirements. We recognize that circumstances may arise necessitating a refund. Please take a moment to carefully review our refund policy provided below.

Eligibility for Refund:

  1. Completion of Testing within 20 Days:
    • Users reserve the right to request a refund if the app testing process on the Google Play Store isn’t finalized within 20 days from the date of purchase.
  2. User Initiated Cancellation:
    • Refund requests for voluntarily cancelled tests are entertained only if submitted within the initial 20-day period.
    • No refunds will be processed for cancellations made post the 20-day period.

Refund Procedure:

  1. Submission of Request:
    • To initiate a refund, users must submit a refund request via our official website within the 20-day time frame.
  2. Verification:
    • We’ll validate the status of test completion or the cancellation date to ascertain refund eligibility.
  3. Approval of Refund:
    • If the request aligns with the eligibility criteria, we’ll approve the refund, and the amount will be processed within a reasonable time frame.
  4. Non-Eligibility:
    • Refund requests for cancellations made beyond the 20-day period won’t be entertained.


  1. Technical Glitches:
    • Instances of technical glitches or unforeseen events hindering test completion within the 20-day period may warrant exceptions, subject to individual evaluation.
  2. Misuse:
    • Refunds won’t be granted for misuse of the testing process or violation of our terms of service.

Contact Information:

For any queries or concerns regarding our refund policy, please reach out to us at contact@20testingusers.com.

Note: Play Store Testers retains the right to revise or modify this refund policy at its discretion, with no prior notice. Kindly refer to our website for the latest policy updates.

Closed testing within the Google Play Console allows you to gather valuable feedback from a diverse range of users before your app goes live, ensuring a smooth and polished launch.