Refund Policy

Refund Policy for Play Store Testers

Effective Date: January 18, 2024

Thank you for selecting Play Store Testers for your app testing requirements. We recognize that circumstances may arise necessitating a refund. Please take a moment to carefully review our refund policy provided below.

Eligibility for Refund:

1. Completion of Testing within 20 Days:
   • Users reserve the right to request a refund if the app testing process on the Google Play Store isn’t finalized within 20 days from the date of purchase.
2. User Initiated Cancellation:
   • Refund requests for voluntarily cancelled tests are entertained only if submitted within the initial 20-day period.
   • No refunds will be processed for cancellations made post the 20-day period.

Refund Procedure:

1. Submission of Request:
   • To initiate a refund, users must submit a refund request via our official website within the 20-day time frame.
2. Verification:
   • We’ll validate the status of test completion or the cancellation date to ascertain refund eligibility.
3. Approval of Refund:
   • If the request aligns with the eligibility criteria, we’ll approve the refund, and the amount will be processed within a reasonable time frame.
4. Non-Eligibility:
   • Refund requests for cancellations made beyond the 20-day period won’t be entertained.

Exceptions:

1. Technical Glitches:
   • Instances of technical glitches or unforeseen events hindering test completion within the 20-day period may warrant exceptions, subject to individual evaluation.
2. Misuse:
   • Refunds won’t be granted for misuse of the testing process or violation of our terms of service.

Contact Information:

For any queries or concerns regarding our refund policy, please reach out to us at contact@20testingusers.com.

Note: Play Store Testers retains the right to revise or modify this refund policy at its discretion, with no prior notice. Kindly refer to our website for the latest policy updates.